Aug. 12th, 2020 09:53 pm
COVID 19 Routines
About four months into the pandemic, I brought a coat hanger into my front entryway and hung it on the hook over the closet door where I hang my hat. On the bent end of the hanger I put masks. The plain masks I bought mail-order from Target when I first started going back to work-at-work and the flowerdy ones sent by my mother whose friend was making them for essential workers.
I worked in the ICU during the H1N1 pandemic of 2009. We ran low on beds and we ran low on masks and gowns. It was a surreal time. But it was nothing like this.
Never would I ever have anticipated some day I would have a mask-hanger in my front entryway where I keep the hat and coat for the season on hooks and my pocketbook hanging from the knob.
Schools closed in our area on Friday, March 13, so I am counting that as the start of the pandemic for practical purposes. Our large group practice has a blog. On Monday, I messaged the retired pediatrician who edits the blog. You’ve been putting up lots of posts about what we know medically about COVID. Schools just closed, for at least two weeks. What about helping kids adjust? What about mental health through all this? Can you use a piece on that? They could. I started typing.
They put up my advice under the inspired title “Changing Routines for COVID-19”
And how
They sent me home on March 20 to do telemedicine, although it took another week to figure out how that was going to work. The best place for me to put a telework computer is on the table in front of my living room couch. However, I have an open livingroom/kitchen design and didn’t particularly want my stovetop or cupboards in view. A few years ago, I had a job interview over webcam and fretted, “whatever should my couch wear?” Now it seemed my living room needed a whole new work wardrobe.
My theater tech instincts came out. First set design. Into the living room came two screen dividers I inherited from my grandmother that had previously been dividing other rooms, largely for decorative effect. Over the patterned divider went a solid colored sheet. A sound check. A lighting check. Into the living room came the gooseneck lamp. Four months into the pandemic, the lamp came loose from it’s base. Out came the string to tie the stem of the lamp to a chair.
Normally I practice in a room full of toys. They are for my patients to play with, but also to set the tone as a place where play is OK. Raggedy Ann and Andy now sit beside me on the couch. Props.
Four months I did telemedicine exclusively from home.
“This is new and different” I would say, usually right after “can you see and hear me?”
I don’t say that anymore. Nearly 5 months in, with most families having spent months teleworking, teleschool-ing and teletherapy-ing, I say “So this is our new normal.”
The telemedicine system we are using works better than nothing, which my mother would call “damning with faint praise.” If the family gets a text or phone call, the sound goes out. I try using the chat feature to ask them to log out and then log in again. If they don’t see the chat box, I call them on the phone with the same message. “I’m doing a lot of defacto IT support,” I tell families after we get the sound back. “The problem is that I don’t understand any of it so I just repeat what our IT people told me.”
Instead of printing the plan and handing it out at the end of each visit, I would message the nursing staff (who were working in the otherwise closed office) to print and mail it. Same with prescriptions for orthotics, referrals to speech therapy, diagnoses letters for medical assistance. We now do prior authorizations in phases. I do my part over the phone or with an online form. The nursing staff faxes supporting documentation to the insurance company from the office. Sometimes the insurance company tries to insist I use their form and don’t seem to understand there’s a pandemic on. One agent wrote “because of the pandemic” as the reason why we didn’t have the labs that are usually required. I spend hours each week on the phone with insurance companies. I don’t think that will ever change.
Three times a week, then twice a week, then weekly I would dial into a department meeting. These were supposed to become bi-weekly but three weeks went by without a meeting announcement. They are now monthly. I am reminded of the quote, “a meeting which should have been an e-mail” but I feel better with a routine of connection.
My giant hospital system sends a giant e-mail every Monday with relevant information combined with feel-good items guaranteed to raise my hackles and blood pressure. They send a second one to physicians on Tuesday which has a similar effect. The pandemic has apparently caused a secondary infection of toxic positivity.
Every day I get an e-mail with the results of all the COVID tests that have been ordered at the site where I work and at the practice overall. Every week I get an e-mail full of COVID testing infographics of which I can’t make heads or tails.
Our disability community does twice weekly Zoom check-ins, which cover everything from material needs to mental health.
A group of college friends started playing a favorite parlor game, NameGame, online twice a week. Normally, I wait all year to play NameGame in person, on New Years Day, after going to the ball in Philadelphia. I am starting to doubt there will be a Hogmanay Ball this year in Philadelphia. I collect names throughout the week, spell check them, and store them on a spreadsheet. I have played 229 female names since the start of the pandemic. It’s one way to keep track of time, I suppose.
I click on the county public health website daily around noon to check on cases and trends.
For the first time in years, I’ve been wearing short sleeves and ankle socks to work. For once, I am appropriately warm in the summer, not shivering under air conditioning for 10 hours at a time. For the first time ever, I’m wearing necklaces, because I’m not wearing a name badge on a lanyard. I suppose even a pandemic has a silver lining.
In June, I started going back to work-at-work once a week to see new patients and urgent medication checks. I had tried doing new visits by telemedicine and found I could sometimes catch a glimpse of a toddler patient. Others in my field are doing autism evaluations by remote. I’m not sure how.
At work, we are wearing masks and face shields. We changed the schedule to allow more time between patients, so we don’t need to use the waiting room or risk having families come into contact with each other in the narrow corridor.
Possibly the biggest blow for me was putting away toys. A previous routine was impulse shopping in the 2-dollar bin at Target. “The kids would love this!” I would say. Sometimes I would have to follow with the admonition to myself, “Nightengale, you don’t have to buy everything the kids would love. . .“
So I put away the 11 piece painted wooden train set, the magnetic alphabet, the dolls with cloth bodies, the books. I was especially sad to put away the books, but short of a 72 hour quarantine, there’s no way to clean them. Now I have a few plastic animals, dinosaurs and blocks remaining. My new routine is washing them with soap and hot water between visits, three or four times a day.
I have new scripts about ways to adapt virtual schooling for children with the most significant learning and communication needs. “No school assignment is worth your child’s mental health, your relationship with your child, or your job,” I say. I am not convinced that a national panic on missed academics is good for our children. If they all miss a few months, is anyone really “behind”?
“We are building the airplane while we are flying it” is a quote I find myself using often.
The headlines proclaim that children with disabilities are struggling with all the changes, and I have found this is often, but not universally true. Perhaps a quarter of my patients seem to be thriving. So I am sharing more information about homeschooling.
August is usually the start of my back-to-school routines, with forms for medication administration and last minute plans for classroom accommodations. Now I have scripts about my concern for children with ADHD having their needs met in the socially distanced classroom. One script is not new, even as I coach families through new school situations. “No one has ever put me in charge of a school district, and probably nobody ever will.”
My patient notes have new phrases that have become automatic on the fingers. “His visit was via video due to the pandemic.” “She is able to wear a mask for a brief shopping trip but not a full school day.” “His district will be virtual the first nine weeks and then likely move to a hybrid model”
I see most of my patients at about 4-6 month intervals, so I’m now checking in with families I last saw in February and early March, PrePandemic. “You know, if someone had told me at our last visit that within a few weeks schools would all be closed and we would spend months indoors, I would have asked what dystopian science fiction novel they’d been reading.”
Maybe if I found out and read it, I’d have some better scripts.
I worked in the ICU during the H1N1 pandemic of 2009. We ran low on beds and we ran low on masks and gowns. It was a surreal time. But it was nothing like this.
Never would I ever have anticipated some day I would have a mask-hanger in my front entryway where I keep the hat and coat for the season on hooks and my pocketbook hanging from the knob.
Schools closed in our area on Friday, March 13, so I am counting that as the start of the pandemic for practical purposes. Our large group practice has a blog. On Monday, I messaged the retired pediatrician who edits the blog. You’ve been putting up lots of posts about what we know medically about COVID. Schools just closed, for at least two weeks. What about helping kids adjust? What about mental health through all this? Can you use a piece on that? They could. I started typing.
They put up my advice under the inspired title “Changing Routines for COVID-19”
And how
They sent me home on March 20 to do telemedicine, although it took another week to figure out how that was going to work. The best place for me to put a telework computer is on the table in front of my living room couch. However, I have an open livingroom/kitchen design and didn’t particularly want my stovetop or cupboards in view. A few years ago, I had a job interview over webcam and fretted, “whatever should my couch wear?” Now it seemed my living room needed a whole new work wardrobe.
My theater tech instincts came out. First set design. Into the living room came two screen dividers I inherited from my grandmother that had previously been dividing other rooms, largely for decorative effect. Over the patterned divider went a solid colored sheet. A sound check. A lighting check. Into the living room came the gooseneck lamp. Four months into the pandemic, the lamp came loose from it’s base. Out came the string to tie the stem of the lamp to a chair.
Normally I practice in a room full of toys. They are for my patients to play with, but also to set the tone as a place where play is OK. Raggedy Ann and Andy now sit beside me on the couch. Props.
Four months I did telemedicine exclusively from home.
“This is new and different” I would say, usually right after “can you see and hear me?”
I don’t say that anymore. Nearly 5 months in, with most families having spent months teleworking, teleschool-ing and teletherapy-ing, I say “So this is our new normal.”
The telemedicine system we are using works better than nothing, which my mother would call “damning with faint praise.” If the family gets a text or phone call, the sound goes out. I try using the chat feature to ask them to log out and then log in again. If they don’t see the chat box, I call them on the phone with the same message. “I’m doing a lot of defacto IT support,” I tell families after we get the sound back. “The problem is that I don’t understand any of it so I just repeat what our IT people told me.”
Instead of printing the plan and handing it out at the end of each visit, I would message the nursing staff (who were working in the otherwise closed office) to print and mail it. Same with prescriptions for orthotics, referrals to speech therapy, diagnoses letters for medical assistance. We now do prior authorizations in phases. I do my part over the phone or with an online form. The nursing staff faxes supporting documentation to the insurance company from the office. Sometimes the insurance company tries to insist I use their form and don’t seem to understand there’s a pandemic on. One agent wrote “because of the pandemic” as the reason why we didn’t have the labs that are usually required. I spend hours each week on the phone with insurance companies. I don’t think that will ever change.
Three times a week, then twice a week, then weekly I would dial into a department meeting. These were supposed to become bi-weekly but three weeks went by without a meeting announcement. They are now monthly. I am reminded of the quote, “a meeting which should have been an e-mail” but I feel better with a routine of connection.
My giant hospital system sends a giant e-mail every Monday with relevant information combined with feel-good items guaranteed to raise my hackles and blood pressure. They send a second one to physicians on Tuesday which has a similar effect. The pandemic has apparently caused a secondary infection of toxic positivity.
Every day I get an e-mail with the results of all the COVID tests that have been ordered at the site where I work and at the practice overall. Every week I get an e-mail full of COVID testing infographics of which I can’t make heads or tails.
Our disability community does twice weekly Zoom check-ins, which cover everything from material needs to mental health.
A group of college friends started playing a favorite parlor game, NameGame, online twice a week. Normally, I wait all year to play NameGame in person, on New Years Day, after going to the ball in Philadelphia. I am starting to doubt there will be a Hogmanay Ball this year in Philadelphia. I collect names throughout the week, spell check them, and store them on a spreadsheet. I have played 229 female names since the start of the pandemic. It’s one way to keep track of time, I suppose.
I click on the county public health website daily around noon to check on cases and trends.
For the first time in years, I’ve been wearing short sleeves and ankle socks to work. For once, I am appropriately warm in the summer, not shivering under air conditioning for 10 hours at a time. For the first time ever, I’m wearing necklaces, because I’m not wearing a name badge on a lanyard. I suppose even a pandemic has a silver lining.
In June, I started going back to work-at-work once a week to see new patients and urgent medication checks. I had tried doing new visits by telemedicine and found I could sometimes catch a glimpse of a toddler patient. Others in my field are doing autism evaluations by remote. I’m not sure how.
At work, we are wearing masks and face shields. We changed the schedule to allow more time between patients, so we don’t need to use the waiting room or risk having families come into contact with each other in the narrow corridor.
Possibly the biggest blow for me was putting away toys. A previous routine was impulse shopping in the 2-dollar bin at Target. “The kids would love this!” I would say. Sometimes I would have to follow with the admonition to myself, “Nightengale, you don’t have to buy everything the kids would love. . .“
So I put away the 11 piece painted wooden train set, the magnetic alphabet, the dolls with cloth bodies, the books. I was especially sad to put away the books, but short of a 72 hour quarantine, there’s no way to clean them. Now I have a few plastic animals, dinosaurs and blocks remaining. My new routine is washing them with soap and hot water between visits, three or four times a day.
I have new scripts about ways to adapt virtual schooling for children with the most significant learning and communication needs. “No school assignment is worth your child’s mental health, your relationship with your child, or your job,” I say. I am not convinced that a national panic on missed academics is good for our children. If they all miss a few months, is anyone really “behind”?
“We are building the airplane while we are flying it” is a quote I find myself using often.
The headlines proclaim that children with disabilities are struggling with all the changes, and I have found this is often, but not universally true. Perhaps a quarter of my patients seem to be thriving. So I am sharing more information about homeschooling.
August is usually the start of my back-to-school routines, with forms for medication administration and last minute plans for classroom accommodations. Now I have scripts about my concern for children with ADHD having their needs met in the socially distanced classroom. One script is not new, even as I coach families through new school situations. “No one has ever put me in charge of a school district, and probably nobody ever will.”
My patient notes have new phrases that have become automatic on the fingers. “His visit was via video due to the pandemic.” “She is able to wear a mask for a brief shopping trip but not a full school day.” “His district will be virtual the first nine weeks and then likely move to a hybrid model”
I see most of my patients at about 4-6 month intervals, so I’m now checking in with families I last saw in February and early March, PrePandemic. “You know, if someone had told me at our last visit that within a few weeks schools would all be closed and we would spend months indoors, I would have asked what dystopian science fiction novel they’d been reading.”
Maybe if I found out and read it, I’d have some better scripts.